What are the delivery charges?
Delivery charge varies with each Pin Code.
For Products listed on REXXWATCHES.COM a Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
- We offering the product
- Product’s availability in our inventory
- The destination to which you want the order shipped to and location of the warehouse.
Are there any hidden costs (sales tax, octroi etc) on items sold by REXXWATCHES.COM?
There are NO hidden charges when you make a purchase on REXXWATCHES.COM. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller’s shipping policy.
Why does the estimated delivery time vary for each pin code?
Delivery times are influenced by product availability, geographic location of the warehouse, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
REXXWATCHES.COM does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Whether the REXXWATHCHES.COM ships to your location
- Legal restrictions, if any, in shipping particular products to your location
- The availability of reliable courier partners in your location
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible our logistics partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through logistics partner, you can return the item through a third-party courier service. Return fees are borne by the REXXWATCHES.COM.
What do the different tags like “In Stock”, “Available” mean?
‘In Stock’
For items listed as “In Stock”, we will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
‘Available’
We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.
‘Imported’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.
‘Permanently Discontinued’
This product is not available because it is no longer being published and has been permanently discontinued.
Does REXXWATCHES.COM deliver internationally?
As of now, REXXWATCHES.COM doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.